Sr. Pre-Sales Engineer
Adlumin, Inc. is a leading provider of security and compliance automation solutions, delivering innovative technology to protect businesses from cyber threats and ensure regulatory compliance. Our mission is to illuminate threats, eliminate risks, and automate compliance, helping organizations safeguard their digital assets and operations. www.adlumin.com.
About the Role:
Adlumin is seeking a Sr. Pre-Sales Engineer to play a critical role in bridging the gap between customer needs and our cutting-edge security solutions for our largest partner. This position requires a blend of technical expertise, customer service skills, and a deep understanding of cybersecurity landscapes. The Sr. Pre-Sales Engineer will work closely with sales, customer success and ensure our clients receive tailored, effective security solutions that meet their unique challenges.
Responsibilities:
- Pre-Sales Support:
o Collaborate with the sales team to understand customer requirements and articulate Adlumin’s value proposition.
o Conduct product demonstrations and technical presentations to potential clients.
o Develop and present customized solution evaluations that address specific customer needs.
- Technical Expertise:
o Maintain a deep understanding of Adlumin’s products and services, as well as the broader cybersecurity market.
o Provide technical guidance and answer detailed questions about Adlumin’s solutions during the sales process.
o Create and manage proof of concepts (POCs) and pilot projects to demonstrate the value of Adlumin’s solutions.
- Customer Engagement:
o Work closely with customers to gather technical requirements and design tailored solutions.
o Ensure smooth onboarding and implementation of Adlumin’s solutions.
o Provide ongoing technical support and training to customers, ensuring they are maximizing the value of our products.
- Collaboration and Feedback:
o Act as a liaison between customers and Adlumin’s product development team, conveying customer feedback and contributing to product enhancements.
o Collaborate with marketing to develop technical content, such as white papers, case studies, and webinars.
- Problem-Solving and Innovation:
o Address and resolve technical issues that arise during the sales and implementation processes.
o Continuously seek out opportunities to improve processes and enhance the customer experience.
Position Requirements:
- Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field (or equivalent experience).
- 5+ years of experience in a technical pre-sales or solutions engineering role, preferably in the cybersecurity industry.
- Strong understanding of cybersecurity principles, threat landscapes, and compliance requirements.
- Proficiency in network security technologies, SIEM, endpoint protection, and cloud security solutions.
- Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
- Experience with customer relationship management (CRM) software and tools.
- Ability to travel as needed (up to 25%).
Preferred Skills:
- Relevant certifications such as CISSP, CEH, or similar.
- Experience with scripting and automation (e.g., Python, PowerShell, Query String).
- Familiarity with regulatory compliance frameworks (e.g., GDPR, HIPAA, PCI-DSS).
Why work for Adlumin?
- Great opportunity to work for a fast-growing company and collaborative environment!
- Generous PTO and benefits package (medical, dental, vision)
- Home Office Bonus – $400
- Choice of laptop equipment (Mac or PC) to work remotely with
Job Type: Full-time
Pay: Up to $180,000.00 per year
Adlumin is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, marital status, disability, or veteran status.
