Senior DevOps Engineer

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!

As a DevOps engineer, you know the challenges that software engineers face and ultimately, know how to help teams with their software development lifecycle. We’re looking for a DevOps engineer like you with a strong background in development to support our products while modernizing their SDLC and meeting their most challenging initiatives.

As a DevOps engineer at Credit Acceptance, you’ll work closely with cloud architects and engineers to build automation solutions to SDLC challenges. You’ll grow your skills within a DevOps framework to establish and create SDLC solutions to further our products.

With access to our internal sandbox, there’s no better place to develop your skills and explore different ways of solving DevOps automation challenges. Whether developing, deploying, or managing crucial code, compute, and network components, here, you’ll have the latest technology and brightest engineering teammates at your fingertips.

Join us, and start changing lives.

Outcomes and Activities:

This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member.
Defines and adheres to standards, procedures and methodologies for effective operation, performance, security, and recovery of automation systems
Accelerates Engineering projects and maintenance by automating manual processes
Supports engineering teams to define, estimate, and implement requirements for new system development
Participates in strategic efforts to reduce the impact of (and the time to recover from) application issues
Leads efforts to debug the problems which arise in production
Assists with unit-tests and validates acceptance criteria
Develops tools to satisfy customer (application delivery, middleware, database) requirements
Supports integration with engineering tools
Ensures automated systems are highly available and fault tolerant
Monitors both systems and processes daily for successful operation
Trains and supports team members on DevOps best practices
Contributes to team’s sprint commitments and actively participate in our Agile practices
Performs capacity planning and monitoring and predicts system growth trends
Develops and maintains documentation

Competencies: The following items detail how you will be successful in this role.

Impact Analysis: Understand the rationale behind and how changes impact the enterprise and/or applications and across the technical ecosystem.
Solution Design: Ability to translate high level requirements to create and implement designs that meet the needs of the customer, are technically sound, maintainable and cost effective. Ability to identify missing or ambiguous requirements. Ability to design at both high and low levels of abstraction, understand complex requirements and translate into understandable solutions. Ability to accurately estimate based on requirements.
Technical Domain: Have an understanding of the technical domain, including the application architecture, design and data of the application they support and systems to which it interfaces.
Testing Techniques: Understand the range of testing techniques available well enough to select the most effective test procedures.

Requirements:

Bachelor’s degree or equivalent experience
Minimum 7 years of experience in DevOps or related field (such as application server management or software development)
Strong experience managing build and continuous integration tools (such as Jenkins, CircleCI, GitLab CI, Bamboo)
Strong experience managing release or continuous delivery tools (such as Jenkins, Nexus Repository, Blue Ocean, Bitbucket Pipelines, Azure DevOps)
Strong experience with software development or scripting (such as Java, C#, Groovy, Python, PowerShell)
Proficient with Database & DB Change Management Tools like Liquibase, SQL Server, Oracle.
Strong experience with application server technologies (such as Tomcat, WebLogic, JBoss, WebSphere, Glassfish, Oracle Application Server)

Preferred:

4 years of software engineering experience
Experience with Linux and/or Windows environments and commands
Experience with test automation frameworks (JUnit API, Robot, Cucumber, SpecFlow, etc.)
Experience working with containerization, container orchestration technologies, and related tooling (Docker, Kubernetes, Helm, Kustomize, Rancher, etc.)
Experience configuring and maintaining database versioning tools (Red Gate, Datical, etc.)
Experience with application & infrastructure monitoring for performance and availability (DynaTrace, SPLUNK, Grafana, etc.)
Experience managing source code solutions & branching strategies (BitBucket, GitHub Enterprise, Subversion, Azure DevOps, etc.)
Demonstrated experience designing and implementing automation enabled solutions
Experience within a Java / C++ environment
Experience working with cloud-based technologies (Azure, AWS, GCP, Digital Ocean, etc.)
Experience working with infrastructure as code and related tools (Terraform, CloudFormation, Azure Resource Manager, Google Cloud Deployment Manager, etc.)
Experience with automation technologies and scripting languages like Ansible, Powershell, Python, Groovy, Node, Go

Knowledge and Skills:

Assertiveness: be confident and respectful in conveying an idea or point of view. Be receptive to other’s ideas or feedback.
Have a love for technology. Experiment, be creative, and embrace a good challenge while negotiating multiple workstreams at the same time.
Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day
Ability to understand complex problems in which analysis of situations or data requires an evaluation of intangible variables.

Targeted Total Compensation: $145,125 – $216,938. Total compensation is comprised of a competitive base salary and an annual variable compensation package.

Benefits:

Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work

Our Company Values:

To be successful in this role, Team Members need to be:

Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting

Expectations: