Sales Development Manager

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn’t just a goal – it’s our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2

.Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley – Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR

What You’ll:

Come thrive at Birdeye, and help us build the future of Experience Marketing. Ranked as the 2021 Best Places to Work, 2021 Top WorkPlaces for Managers and Technology Fast 500 for 2018, 2019 and 2020, Birdeye is changing the way businesses interact with customers. As relentless innovators, we make excellence a habit. We know building beautiful things means shattering walls, so we’re bold, scrappy, and love a good challenge. Apply now and find out why Birdeye is rated Top Places to Work.

Birdeye is looking for a qualified team leader who can build, grow, and develop an India-based SDR team of inbound Sales Development Representatives (SDR). As an SDR Manager, you will report to the VP of Sales Development and coordinate closely with other SDR managers globally and Sales leadership to coach, support and inspire your reps to reach new heights. We believe leading by example is important, thus we expect previous proven achievement in a similar B2B SaaS sales role. If you are looking to be challenged daily, make a huge impact and help define the future of customer experience, we would love to have you join our team!

Requirements:

• Based in India
• 3+ years of experience in a sales role; experience working in B2B Software/SAAS space strongly preferred
• 2+ years of sales management experience, ideally in a high-tech start-up B2B SAAS environment.
• Experience coaching and mentoring reps to achieve set targets
• Experience building new process, workflows, etc.
• Bachelor’s degree
• Proven experience achieving and pushing past goals and quotas
• Proven ability to analyze and synthesize sales data to optimize sales funnel
• Thrives in a fast-paced, team environment
• Excellent communication, organizational, time-management, and prioritization skills
• Drive to succeed and a competitive spirit
• Exceptional communication, organizational, and time management skills
• Experience thriving in a high paced environment
• Comfortable to work in US Shift

Why You’ll Join Us:

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don’t just set goals – we surpass them. We’re a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.