Project Consultant EMEA (India – Weekend Coverage)

IntelliSurvey has an exciting opportunity for a Project Consultant to work from their home office in India supporting the EMEA team in London. The Project Consultant is responsible for the guidance and consultation of clients throughout the entire project process whilst overseeing and playing a major role in project execution along with cross-functional internal resources. May be required to assist the Sales team with managing client requests including assessing project requirements.

Ideal candidate will be located in India. This position will be employed through our EOR, but working for IntelliSurvey.

This opportunity concerns a role in our weekend shift, covering 9am-6pm GMT hours on Wednesday to Sunday one month and the next month hours would be Monday-Friday 9am-6pm GMT.

**Please note once a month, you will be working alongside your team from Wednesday to Friday, on Saturday and Sunday you will work independently and carry sole responsibility for managing fieldwork and client communication for all live projects in your team.
Essential Duties and Responsibilities
Managing and hand holding clients through end-to-end sample delivery, including:
Coordinating and managing all data collection activities to client timelines and budget, including questionnaire review/advice (especially screening criteria), data collection, sampling, balancing to representative targets where applicable, quota management, daily updates to the client
Understanding client objectives and taking ownership of all project tasks and meetings with supervision by Business Development team as necessary
Designing sampling frames for fast-turnaround projects and understanding of sampling techniques
Proactively documenting project specifications to finalize sample plans and coordinating multiple third-party panel providers per project in conjunction with Project Managers
Where necessary, working with and managing research suppliers to achieve accurate data collection that is in line with best practice methods, while maintaining profitability
Maintaining positive working relationship with Integrated Solutions Team (IST), Programmers, clients and vendors, including potential future management/mentorship of a team of Project Manager’s
Developing an understanding of the company’s product portfolio and demonstrating an ability to facilitate and support the delivery of new and expanded products/services
Problem solve and find solutions in an ambiguous environment
May also be required to support the Business Development Team by:
Liaising and negotiating with (multiple) panel vendors to assess feasibility of client requests
Collating costs from panel vendors and recommend best-fit approach to Sales Lead
Creating and developing proposals with consideration for profitability whilst keeping within client budgets
Qualifications:
Education and/or experience:
Applicant must have excellent communication skills, be self-motivated and able to work both independently and in conjunction with a team
2+ years of work experience managing online market research fieldwork projects under tight timelines, preferably including multi-sourcing of sample panel partners;
Be comfortable challenging clients and making recommendations for project improvements for the good of the research
Client-facing experience with proven ability to manage multiple complex projects concurrently
Experience of working with Management Consultancy/Private Equity/Corporate clients a major advantage
Account Management experience within a Sales environment advantageous but not essential
Knowledge of the online panel landscape is a major advantage, but training will be provided
MS Office skills (Strong with Excel in particular)
Benefits:
Competitive salary
Medical Benefits
Paid Time Off
Sick/Casual Days
Flexible working environment
All offers of employment are conditioned upon successfully passing a background test.
About us:
We’re headquartered in the United States in Irvine, California, but many of our opportunities have no geographical boundaries. Our team is composed of the most talented people from around the world.
Our mission is to enable professional research online. We’ve always gone beyond the simple work, and handled projects and research methodologies that others found difficult. Along the way, we’ve continually upgraded our online survey platform. We’ve built an outstanding team with detailed understanding of both business and research issues, adept at applying technology to solve complex problems.
We have about 150 employees worldwide, with about 80% of those in the United States and the rest at various locations around the world.