Onboarding Project Manager

Onboarding Project Manager at GoTo:

We believe in making IT easy. By delivering solutions that make it easy to securely connect, collaborate and be flexible above all else, we empower everyone to live their best life, at work and beyond. We try to live by a basic mantra: simplify to automate, automate to simplify. This is where you help us achieve our mission.

Your Day to Day:

As an Onboarding Project Manager, you would be working on:

Customer satisfaction — You will continually seek opportunities to increase customer satisfaction and deepen client relationships

Onboarding experience — You will guide our customers from selling our product to the point they are live and operational

Process improvement — You will work with numerous departments to continually optimize our way of work

What We’re Looking For:

As an Onboarding Project Manager, your background will look like:

• Bachelor’s degree in relevant subject preferred but not required
• 2+ years of experience in a similar role or in a customer care position working on a team focused on bottom-line growth
• Ability to set priorities, meet deadlines, and manage multiple projects in a fast-paced, changing environment with strong attention to detail
• Excellent verbal, written, and interpersonal communication skills
• Self-motivated and organized with a strong desire to succeed and grow
• German knowledge is an advantage but not a requirement

You’ll be working towards a shared goal with an open-minded and cohesive team that is very much the sum of its parts. At GoTo, we’re passionate about growing a diverse and inclusive work ecosystem because unique takes make us a stronger company, and Stronger Together. We’re committed to creating an inclusive space for everyone, no matter what. That’s how we’ll Be Real, Think Big, Move Fast, and Keep Growing along the way.