Loan Processor

Come help us change residential real estate investing for the better!

Backflip is a venture-backed real estate FinTech company that supports entrepreneurs to acquire and renovate single family homes, thereby reinvigorating the housing supply and their local communities. The company offers purpose-built technology and capital products to source, analyze and finance residential real estate investments. Backflip is an all-in-one platform providing entrepreneurs with the technology, data, and financing strategies that allows them to scale their businesses.

Backflip is seeking a Loan Processor to execute the lending process from term sheet through final review completion. Backflip originates real estate investment loans (not consumer loans). As an early addition to this team, this individual will play a critical role in ensuring Backflip has a best-in-class processing operation that is borrower-friendly, detail oriented, operationally efficient, organized and designed to scale. They will also play a key role in ensuring Backflip’s Culture continues to be enlivened in the operation.

This is a rare opportunity to get in on the ground floor (~60 person team) working directly with executives in a fast-paced and well-capitalized startup (Series A).

All Backflip positions are remote (US based). Like the people we serve, we believe being free to create wherever you’re most inspired is one of life’s greatest joys. It’s better for individuals, for the community, and for fostering great work to emerge. With our work-from-anywhere approach, Backflip brings together a diverse team of individuals, with passions for innovation, art, coding, AI, data, finance, film, real estate, the environment, learning and teaching. Together, we’re moving fast. This candidate will champion Backflip’s culture & Core Values:
Raise the standard of what is possible
Embrace being the novice to become the master
Work only with those who want the best for us
Communicate quickly, naturally and with radical candor
Test new things to invent and challenge the status quo
Today, nay now! Primary Responsibilities
Process mortgage loan originations for residential investment properties in compliance with Backflip’s Credit Policy
Manage third parties to collect and verify documents + complete pre-closing requirements (title companies, appraisers, etc.)
Ensure an exceptional Member Experience by providing proactive communication on the status of their loan and timely responses to questions during loan processing
Communicate effectively across the teams involved in the funnel (sales, underwriting, closing, post-closing)
Review and analyze documents against Backflip’s Credit Policy; flag and mitigate discrepancies
Help Backflip’s Capital Markets team clear conditions and sell loans to third party investors
Contribute to the further implementations of standard operating procedures designed to scale operations in harmony with other departments
Enliven the company culture to ensure we deliver on our mission to the members and our peers
Other duties as assigned, including cross-departmental projects and initiatives

This role will evolve as the company grows; there will be various tasks that fall outside of the responsibilities above. Qualifications – Role Specific
3+ years of experience in mortgage loan processing, including coordinating with 3rd parties (title companies, appraisers, etc.)
1+ year of remote work experience in a customer facing role
Prior closing experience is a plus
Experience with short-term bridge loans or construction loans is a plus
Prior experience in a customer facing role and ability to offer an elevated customer experience
Interest in real estate investing and excited about understanding our member’s investment journey
Prior work at a high-growth start-up is a plus
Experience with real estate renovations and project management is a plus
General understanding of basic real estate investment concepts (or demonstrated desire to learn); comfortable performing basic math calculations
Exemplary computer skills – demonstrated ability and desire to learn new technologies (we use Slack + Notion + Google Workspace + Front + HubSpot + more)
Basic spreadsheet skills (Excel; Google Sheets) People That Thrive at Backflip Have…
A desire to learn and grow with the company; propensity to “think like an owner”
An execution-oriented “one-team” mindset with motivation and scrappiness to achieve objectives
The ability to multi-task with exceptional time management, prioritization and attention to detail
An entrepreneurial mindset and a passion for technology and innovation
The ability to work effectively in a small, relatively unstructured office environment (we work remotely)
Excellent verbal and written communication skills with appropriate urgency to various audiences
Strong self-motivation, are coachable and highly collaborative; they take ownership of tasks and pride in work product; details matter
High integrity; are dependable, accountable, humble and respectful $65,000 – $110,000 a year
*The Compensation figure above includes base salary + variable, and is based on a variety of factors including prior experience. In addition to a competitive market salary, Backflip employees receive equity stock options, 100% paid health care, a 401K + company match, among other industry-leading benefits. All Backflip positions are Remote. Like the people we serve, we believe being free to create wherever you’re most inspired is one of life’s greatest joys. It’s better for individuals, for the community, and for fostering great work to emerge. With our work-from-anywhere approach, Backflip brings together a diverse team of individuals, with passions for innovation, art, coding, AI, data, finance, film, real estate, the environment, learning and teaching. Together, we’re moving fast.

Backflip is an equal opportunity employer. We know that building a world-class organization is not possible without an intentional focus on recruiting, empowering, promoting and rewarding the best and brightest people of all backgrounds. Backflip focuses on hiring individuals that align with its Core Values (listed above), and consistently display a high ethical standard, both personally and professionally.

Disclosures:
This role is not eligible for visa sponsorship