Implementation Project Manager

Responsible for coordinating the successful planning and execution of implementation and completion of all activities required for customer accounts, as well as infrastructure deployments and integration projects within the scope of work details and requirements. Budget planning and management; resource coordination and scheduling; material requisition and shipping/delivery; telecom provisioning; quality management; and other essential project management duties. Develop and maintain professional customer relationships and manage expectations with respect to live dates and other key timelines.

Essential Duties:

• Responsible for leading, planning and defining the project scope to accomplish its goals and/or produce the products required within constraints such as time, cost and agreed quality standards
• Act as the primary customer contact and Operations representative for all implementation projects
• Manage multiple customers and projects/tasks simultaneously
• Develop a detailed project plan to monitor and track progress
• Create and use Gantt charts, spreadsheets or other appropriate tools to manage time and tasks
• Manage multiple implementation tasks with other internal groups to ensure project completion in accordance with customer requirements
• Manage the project budget
• Identify, analyze, and manage potential risks; and review how risks may impact scope, schedule, quality and cost
• Identify where and when management of issues and risks, or accommodating altered requirements will involve extra resources or time, and where efficiencies can be made
• Drive software and hardware development provisions not defined in the original scope of work
• Order all required materials for software and/or hardware installations
• Collaborate with Telecom Provisioning to deliver voice and data transport to customer facilities
• Plan resources and develop schedules for Field Technician visits to facilities for hardware and transport installations
• Continuously monitor and present reports defining project progress and problem solutions internally and externally
• Facilitate daily/weekly/monthly conference calls to discuss project progress to stakeholders
• Provide Meeting Agenda(s) & Meeting Minutes for every facilitated conference call.
• Create and customize project plans for RFPs (Request for Proposal) for new and existing business
• Ability to learn the company’s products and features to comprehend technical discussions with specialists/technicians, and be able to determine what is reasonable or possible
• Become fluent in relevant methodologies, processes and standards and able to articulate these practices to any audience
• Perform other related duties, as assigned.

Knowledge, Skills, and Abilities:

• Ability and experience in managing project budgets and timelines while ensuring quality.
• Demonstrated leadership skills, communication, analytical, problem solving skills, and detail oriented
• Demonstrated ability to effectively employ both short term and long-term project planning skills
• Ability to manage up to 40-50 projects simultaneously
• Comprehend contract language, requirements, and stipulations
• Solid working knowledge of Power Point, Word, Excel, and Project
• Excellent communication skills, both oral and written
• Demonstrated ability to work collaboratively with diverse groups
• Must be able to travel up to 15%

Minimum Qualifications:

• High School Diploma or GED
• 5+ years’ experience in Telecommunications or Project Management

Preferred Qualifications:

• Bachelor’s degree or five years’ equivalent experience
• PMP and/or ITIL Certified
• Five years’ proven experience in project management leading team leaders through a variety of large and small project plans
• Proven experience in leading the delivery of unique product service or results
• Experience managing projects via Workfront
• Six Sigma certification(s)
• Five years proven experience in: Telecom industry -and/or -VoIP infrastructure – and/or – Related industry experience

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment.
• Occasionally may need to reach, stoop, or kneel.

Salary and Benefits:

At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.

• $63,866.43 – $ 72,807.33
• Health Insurance
• 401(k)
• Disability
• Life Insurance
• Paid Time Off
• Voluntary Benefits

Equal Employment Policy:

Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.