Email Marketing Specialist

Flowium is a full-service email marketing agency for eCommerce brands and their owners. Our mission is to deliver result-driven email marketing solutions while applying our core values in every experience that our clients, customers, and team members have with our team. Email Marketing is our passion, and we remain dedicated and committed to being leaders within the industry.

Position Overview:

We are looking for detail-oriented individuals with an incredible work ethic to join our team as Email Marketing Specialists – Project Manager. As an EMS Project Manager (Email Marketing Specialist), your teamwork and communication skills are essential. You will oversee our agency-client relationships, work in collaboration with your team’s strategist to build strategies to suit each client’s needs. You will lead every part of our team – from the copywriters to the technical experts – to make sure we hit our deadlines and deliver excellent results.

Our Email Marketing Specialists specialize in Project Management and Client and Team Relations and have a working knowledge of Growth & Conversion Strategy, Reporting & Analytics, Customer Journey and Segmentation. You’ll work with clients representing various industries – no two days are the same as an Email Marketing Specialist at Flowium.

We are looking for long-term, committed individuals who want to establish a career for themselves. We are willing to train the right candidate, but marketing experience is a plus!

Responsibilities:

• Leader of the Project Team: Execute & deliver the project initiatives, ensuring that tasks are completed on time, within profitability, and meets quality standards within the timeline and scope.
• Client Relations: Nurture client relationships, be the first to identify problems and proactively act to resolve them. Ensures client satisfaction and project retention.
• Strategic Alignment & Planning: leads strategic initiatives & objectives with the project team.

Required Skills and Experience1-year experience in email marketing (Klaviyo experience is a plus!)

Driving results for our clients is the most important thing we do. You must have experience creating email marketing strategies and be comfortable working in Klaviyo. You should be someone who loves testing and using data to develop your strategy.

Fluent in English with Excellent Communication Skills:

Since you will have weekly calls with American clients, you should be fluent in English. Strong interpersonal and communication skills are also crucial.

Time Management:

You’ll be expected to manage your work schedule and the schedules of team members operating across many different time zones. Working early in EST hours may be required.

You’ll need terrific time management skills to hit deadlines and deliver excellent results.

Communication Skills:

Email Marketing Specialists – Project Managers are great notetakers and comfortable conversationalists that intuitively understand how to best communicate with clients. Whether you’re writing a quick email or hopping on an hour-long call, you should be able to get your point across quickly and clearly.

Marketing or Sales Experience:

Our Email Marketing Specialists – Project Managers are the face of Flowium, and we want our clients to know they are in good hands. Experience with working in a sales or marketing environment is important when not only dealing with an array of people but the implementation of new ideas as well.

Qualities:

• Passion for marketing and implementing data-driven strategies
• An independent worker who is responsible for their tasks
• A team player who enjoys working with a team of diverse backgrounds
• A stickler for deadlines who wants the occasional curveball
• A leader who is proactive and willing to take the initiative
• A detail fanatic who can spot an email typo at first glance
• A notetaker who enjoys making and using to-do lists

What We Offer:

Remote Opportunity:

• You will join a global team that is 100% location independent and exclusively uses remote collaboration. As a self-motivated and responsible individual, you will be free to work from any location.

Open Time Off Policy:

• We want our team members to maintain a flexible and healthy lifestyle with an overall work-life balance.
• We support team members in managing their own time, including Paid Time Off. We’re proud to offer an Open Paid Time Off Policy where time off is not micromanaged or limited. We trust and respect our team members in their commitment to the overall success of Flowium.

Cutting Edge Technology:

• We use the best tools available to make your process as smooth and as comfortable as possible. These include Asana, Slack, Loom, Miro, and Klaviyo. If you’re not familiar with a tool we rely on, don’t worry — we’ll make you an expert.

Develop Your Skills:

• We encourage professional growth daily. We offer professional development reimbursements on courses, books, subscriptions, and more. Flowium makes it easy to continue your personal and professional growth.