Cyber Security Administrator

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

About Your New Role:

We are actively seeking a motivated and data-driven Administrator to join our dynamic cybersecurity team. As a Cyber Security Administrator, you will play a pivotal role in conducting audits, creating and enforcing security policies, and ensuring the company is compliant with all cybersecurity regulations. This position is instrumental in safeguarding our Command|Link against a spectrum of threats, including malware, phishing attacks, data breaches, and user credential compromises. Moreover, you will be pivotal in driving new sales opportunities. This is a Full-Time, 100% Remote opportunity.

Key Responsibilities:

• Conduct comprehensive analysis to identify and categorize threats, encompassing phishing attacks, user events, data compliance issues, and malware outbreaks.
• Perform in-depth investigations into large-scale cyber threats, employing a variety of analytical techniques and tools.
• Create new cyber security policies to keep the company compliant and reduce risk.
• Conduct routine cyber security audits to ensure the company maintains SOC 2 and other compliances.
• Work on obtaining SOC 2 and other compliance certifications.
• Research any new compliance laws and security threats.
• Participate in planning and contributing to the design, building, and implementation of security solutions. Contribute to ensuring the protection of company information, emphasizing availability, integrity, confidentiality, and availability. Assist in developing technical documentation and procedures for securing systems, servers, networks, and Internet systems, under guidance.
• Contribute to research and analyze new technologies, detailing their pros and cons, including cost implications and recommendations. Communicate complex ideas clearly to both technical and non-technical audiences. Enhance communication skills to engage in critical discussions and resolve conflicts across different groups. Engage with vendors and partners, asking pertinent questions to clarify their offerings for your team. Break down technical analysis into accessible discussion points for non-technical staff, using examples, diagrams, and presentations.
• Assist the SOC team with any investigations or threats.

What You’ll Need For Success:

• Possess a minimum of 5 years of hands-on experience in auditing, compliance, SOC 2, GDPR, and internal cyber security practices/policies.
• Demonstrate at least 2 years of proven experience in auditing, creating security policies, and threat investigations.
• Have a minimum of 1 year of practical experience working with endpoints and Endpoint Detection and Response (EDR) solutions.
• Exhibit the ability to discern patterns, anomalies, and issues across diverse threat vectors.
• Possess a solid grasp of common cybersecurity threats and terminology, including but not limited to phishing, malware, and data compliance regulations.
• Showcase proficient project management, organizational, and communication skills, both written and verbal.
• Familiarity with cloud applications such as Office 365, G-Suite, and AWS is preferred, with a keen interest in learning and adapting to emerging technologies.

Why you’ll love life at Command|Link:

Join us at CommandLink, where you’ll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Generous Medical, Dental, and Vision coverage for full-time employees
• Flexible time off
• 401k to help you save for the future
• Fun events at cool locations
• Free DoorDash lunches on Fridays
• Employee referral bonuses to encourage the addition of great new people to the team