Customer Service Specialist

SOFTSWISS continues to expand the team and is looking for an Account Manager Assistant. We need a true, experienced, and accomplished professional who shares our culture and values.

About Product:

SOFTSWISS Game Aggregator:

A fast and cost-effective solution that allows you to integrate and manage casino gaming content easily

Key responsibilities:

• Processing requests to enable new providers and currencies for the casino
• Checking new providers and currencies functionality at the casino
• Working with documents: collecting required documents from clients, checking the conformity of all necessary documents according to the list
• Technical configuration of new projects
• Preparing invoices and different reports to clients
• Interaction with other Game Aggregator teams and clients
• Mailing to clients with important changes and monitoring the implementation of these changes

Requirements:

• Written and spoken English B1-B2
• Russian language at least B2
• Self-organization, multitasking, attentiveness
• Ability to prioritize tasks
• Ability to search independently, analyze and systematize information

What we offer:

• Full-time remote work opportunities and flexible working hours
• Comprehensive Mental Health Programme
• Private insurance
• Sports program compensation
• Free online English lessons
• An additional 1 Day off per calendar year
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events

About us:

SOFTSWISS is an international company, and an iGaming software expert. We don’t only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.

Our mission:

Changing the iGaming industry through technological innovation.

SOFTSWISS in numbers:

• 2009 – foundation year
• 2000+ total employees worldwide
• 5 offices, countries: Poland, Georgia and Malta
• No1 provider in Crypto iGaming
• 7 proprietary products
• 800+ brands using our software
• 11B+ € bets processed per month
• 6M+ active players monthly