Customer Service Representative

Position: Customer Service Representative (Remote)

Responsibilities

• Handle customer inquiries promptly and accurately.
• Document conversations and ensure compliance with protocols.
• Assist with scheduling, modifying, and canceling reservations.
• Provide support and guidance to members regarding services and insurance coverage.

Requirements

• High school diploma or equivalent.
• 0-2 years of relevant experience.
• Strong communication and organization skills.
• Ability to multitask and work independently.
• Proficiency in Microsoft Office.
• Willingness to work overtime as needed.

Benefits

• Starting pay at $28.50/hr.
• Comprehensive benefits package.
• Opportunities for career advancement.
• Flexible scheduling options.