AI Tech Lead

Salesfloor’s mission is to revolutionize the retail sales and service experience by combining human connection with the power of AI. Our award-winning virtual selling platform provides associates an app they use to personalize communication with shoppers both in-store and online using a mix of live chat, video calling, e-mail, SMS and social channels. Using Salesfloor associates help shoppers find the right products, get promotions, check inventory, and more, ultimately delivering the world’s best omnichannel retail experience. During the pandemic over 45,000 product experts from stores around the world have driven more than $2 billion in sales.

What You’ll Be Doing:

Reporting to the VP of Architecture, the Senior Architect will work with an autonomous Customer Value Team (CVT) composed of developers and quality assurance people. Each CVT is responsible for defining their own roadmap, working directly with our Client Services team to connect with customers and associates to understand their needs. Each CVT leader is given an unusually wide latitude to define and deliver success on their own terms. We like to think that each CVT is its own self-contained start-up unit so this role is well suited to entrepreneurial minded leaders who thrive in a low oversight, high responsibility environment where they are trusted to build and coach their teams, connect with customers and users, and innovate to deliver value in a repeatable, predictable and high quality way.

• Gather, analyze and synthesize requirements.
• Design the architecture of software solutions & effectively communicate the architecture to appropriate contributors to ensure successful development, deployment, integration and operation of new and existing components.
• Contribute to the development, maintenance and documentation of software solutions.
• Evaluate, test, fine-tune, document, improve and develop maintenance procedures for application software.
• Establish application security and performance monitoring and take part in an On-Call rotation

What We’re Looking For:

• Bachelor’s or Master’s degree in Computer Science, Engineering, information systems or a related field.
• Strong software development, DevOps & Architecture experience
• Experience working with languages such as Typescript and Python is a must. Additional experience in PHPand Scala would be an asset.
• Experience with IaC (Infrastructure as Code) tooling, such as Terraform & Pulumi, is a must.
• Experience in cloud environments, such as GCP or AWS, with virtualization tools such as Kubernetes is a must.
• Experience managing production deployments, active & inactive monitoring of application security & performance
• Taking technical responsibility for all aspects of your project delivery
• Providing regular feedback to senior management and the key stakeholders
• Broad knowledge of business processes, technologies, and applications relevant to our industry.
• Exceptional strategic thinking skills, with an ability to see the ‘big picture’.
• Excellent communication and presentation skills.
• Have carried out medium or large-scale projects including the implementation of a commercial solution combined with integration with existing tools in the organization;

Life at Salesfloor:

• While our office in Montreal is available to everyone, we offer a hybrid work policy
• Health care and dental coverage for all full time employees (Blue Cross)
• Generous compensation and bonus.
• As a rare profitable start-up, Salesfloor offers the speed, impact and excitement of start-up culture while also offering the stability and lessened risk of a larger public company
• Founders and leadership team have a proven track record for successful start-ups and previous exits that have put proceeds into the hands of employees