Strategic Operations Manager

Our client is a brand to creator solution agency that is looking to bring on a Strategic Operations Manager to support the CEO and help run the daily operations of the agency. This role is perfect for someone with a strong background in operations and who aspires to grow into a Director of Operations role.
Location: Fully Remote (Work from Home) – 9 AM – 5 PM PST
Key Responsibilities:
CEO Support: Act as the right-hand person to the CEO, providing strategic and operational support across various functions of the agency.
Automation and Workflows: Develop and implement internal automations and workflows to streamline operations and improve efficiency.
Contract Review: Oversee the review of legal contracts, ensuring they meet the needs of the agency.
Team Coordination: Coordinate with the account management team to ensure alignment on projects and client needs.
Meeting Management: Organize and lead team meetings, setting agendas, tracking follow-ups, and ensuring effective communication.
Sales Metrics Tracking: Monitor and report on daily and weekly sales metrics to track progress towards goals.
Payroll Setup: Manage payroll processes and ensure accurate and timely payment for staff.
Tool Management: Utilize tools like Monday.com, Slack, and Gmail to manage projects, communication, and workflow effectively.
What Success Looks Like:
Operational Efficiency: Successfully build and implement workflows and automations that streamline operations and improve team productivity.
Effective Coordination: Seamlessly coordinate with the CEO, account management team, and other departments to ensure projects are delivered on time and meet client expectations.
Accurate Tracking: Maintain accurate tracking and reporting of sales metrics and other key operational data.
Smooth Payroll Operations: Ensure payroll is set up and managed efficiently, with no issues in payment processing.
Qualifications:
Experience: 3-4 years of experience in operations or a related field, preferably within a media agency or similar environment.
Leadership Skills: Demonstrated ability to lead and coordinate teams, with strong organizational and communication skills.
Technical Proficiency: Experience with Monday.com, Slack, and Gmail for project management and team communication.
Detail-Oriented: Strong attention to detail, especially in reviewing contracts and tracking metrics.
Aspirational: Ambitious and eager to grow into a Director of Operations role in the future.
Problem-Solver: Ability to think critically and solve problems quickly and effectively.
Process Improvement: Experience in building and optimizing operational workflows.
This role offers a unique opportunity for a strategic and operationally-minded professional to make a significant impact on the growth and success of a dynamic media agency. If you are independent, self-motivated, and looking to take the next step in your career, we invite you to apply.
Application Process:
To be considered for this role these steps need to be followed:
Fill in the application form
Record a video showcasing your skill sets
Apply for this Job