Retailer Sales Account Executive

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined. At Faire, we’re using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

What will you do in this role?

• In this role, you will be responsible for acquiring high value, upmarket retailers that have previously not utilized Faire for their buying needs. In order to acquire these customers, you will invest upfront in deeply understanding their business to qualify them and prepare for your outreach, introduce them to the Faire platform, educate them on Faire’s value props, and help them navigate the buying process. You will also provide valuable upmarket retailer insight and product feedback on blockers to acquisition as the voice of the customer.
• You will manage the full sales cycle from qualification to close, and light touch first 30 day support

Where do we want this person to get us?

• Drive first orders and spend per ordering retailer through email, phone calls, video meetings, and (when high ROI) in-person meetings in a way that builds trust and credibility and meets or beats goals
• Discover retailers needs and challenges to match relevant Faire value props and offerings and ensure they understand how to utilize Faire to grow their business
• Synthesize, measure, and communicate the voice of the customer to provide actionable and invaluable feedback to help size blockers and prioritize product development
• Help determine what characteristics best prioritize leads and opportunities, test tools, trial tactics, and define processes to help create the outbound retailer motion
• Accelerate the lifecycle from first touch to win and push the upper limits of conversion rates among the team
• Collaborate cross-functionally on various initiatives to further the success of our upmarket retailers (support, product, design, marketing, etc.)
• Use data, graphs and reports to truth seek and drive action to beat goals
• Be relentlessly resourceful, scrappy and act with urgency to ensure Faire’s success
• Foster a psychologically safe, motivating, inclusive and energizing team culture

What measurable, unbiased skills, behaviors, and knowledge will the ideal candidate bring into the role to accomplish above targets?

• Experienced: You have 2-4 years of experience in sales, account management, or business development in a fast paced environment; You have experience using a variety of fundamental sales and data tools (e.g. Salesforce, data visualization software, call recording tools)
• Customer obsessed: You always do what’s right for the customer; are our customers’ strongest advocate; can aggregate customer feedback to influence cross-functional stakeholders/decisions
• Goal-oriented: This is a sales role! We want you to be motivated to exceed your goals.
• Strong communicator: You are excellent at listening and at communicating ideas clearly and succinctly both in verbal and written form
• Ownership mentality: You are an owner and are willing to go above and beyond your job description to help your team succeed
• Relentlessly resourceful: You won’t quit and are willing to do whatever it takes to make retailers and our team succeed
• Growth Mindset: You are self aware and can identify your own strengths and weaknesses. You have intrinsic curiosity and are eager to accept feedback and actively seek out ways to get better every day
• Agile and flexible: You’re ready for an adventure and you love change. You are excited by a fast-paced, collaborative environment that is guaranteed to evolve quickly in its early stages. You are resilient and bounce back when things get tough.
• Collaborative: You empathize with and work well across teams; You want to be around others who share your goals and you want to be growing and achieving together. You share best practices and you see your team’s success as your own.
• Creative problem solving / innovation: You can come up with creative solutions to customers’ problems. You can create, iterate, and evolve the outbound go to market strategy, process, and tactics to help build an effective and efficient motion.
• Analytical Rigor: You are effective at using data to identify and discuss actionable insights; You are able to track, analyze, and communicate key performance metrics
• Kind: You show empathy towards everyone. You’re open, inviting and you leave the room with everyone else feeling better than when they walked into it.

On-Target Earnings (OTE) Range:

California / New York: the pay range for this role is $93,000 to $127,500 per year.

Colorado / Washington / New Jersey: the pay range for this role is $83,500 to 115,000 per year.

This role will also be eligible for equity and benefits. Actual On-Target Earnings (OTE) will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The OTE range provided is subject to change and may be modified in the future.